Generals
We will refund a Ticket or any unused portion (no partial refund) in accordance with the applicable fare rules or Tariff, as follows:
Person to whom refund will be made.
1. Except as otherwise provided in this Article, we shall be entitled to make a refund either to the person named in the Ticket or, to the person who has paid for the Ticket, upon presentation of satisfactory proof of such payment.
2. If a Ticket has been paid for by a person other than the passenger named in the Ticket, and the Ticket indicates that there is a restriction on refund, we shall make a refund only to the person who paid for the Ticket, or to that person’s order.
3. A refund made to anyone presenting the passenger coupon and all unused flight coupons and holding himself out as a person to whom refund may be made in terms of subparagraphs 1 or 2 shall be deemed a refund to such person.
Involuntary Refunds
If a portion of the Ticket has been used, the refund will be an amount equal to the difference between the paid and the applicable fare for travel between the points for which the Ticket has been used, less any reasonable service charges or cancellation fees.
Refusal of Refunds
We may refuse refund when application therefore is made after the expiry of the validity of the ticket.
We may refuse a refund on a Ticket which has been presented to us, or to Government officials, as evidence of intention to depart from that country, unless you establish to our satisfaction that you have permission to remain in the country or that you will depart from that country by another means of transport.
Currency
All refunds will be subject to government laws, rules and regulations or orders of the country in which the ticket was originally purchased to the country in which the refund is being made. Subject to the foregoing provision, refunds will be made in the currency in which the fare was paid.
By whom Ticket Refundabable
Voluntary refunds will be made only by the carrier which originally issued the Ticket or by its agent if so authorized.
Refund to Credit Cards Accountss
Refund due to tickets paid for with credit cards can only be credited to credit card accounts originally used for the ticket purchase. The refundable amount to be paid by us will be in accordance with the rules with this article only on the basis of the amount and the currency entered in the ticket. The refundable amount to be credited to the credit card account of the card owner can vary from the originally debited amount by the credit card company for the ticket due to differences in conversation. Such variances do not entitle the recipient of the refund to a claim against us. |
| 
| 
