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Reservation Requirements
- We or our Authorized Agent will record your reservation(s). Upon request we will provide you with written confirmation of your reservation(s).
- Certain fares have conditions which limit or exclude your right to change or cancel reservations. For the individual terms please refer to the respective tariff conditions.
Ticketing Time Limits
- If you have not paid for the ticket prior to specify ticketing time limit, as advised by us or the travel agency which issued the Ticket we may cancel your reservation.
Confirmation of Booking
- The booking of a seat is confirmed after full payment of the seat and after we issue to you a booking number and/or the itinerary is issue by us.
Reconfirmation of Reservations.
- We do not require reconfirmation for KRABI AIRLINE flights. If other carriers require the passenger to reconfirm onward or return reservations, failure to comply with any such requirement will entitle the carriers to cancel the onward or return reservation.
- You should check the reconfirmation requirements of any other Carriers involved in your journey with them. Where it is required, you must reconfirm with the Carrier whose Airline Designator Code appears for the flight in question in the Ticket.
Personal Data
Please note that you have given us your personal data for the purposes of making a reservation, purchasing a Ticket, obtaining ancillary services, developing and providing certain services, facilitating immigration and entry procedures and that we may provide such data to government agencies in connection with your travel. For these purposes, you authorise us to retain and use such data and to transmit it to our own offices, Authorised Agents, government agencies, other Carriers or to the providers of the abovementioned services.
Reservation Through Service Center.
- Thailand service center Tel. 66-2-4052500 for overseas call
- Norway (Oslo) Tel. +4795046714
Fax. +4794762978
E-mail: oddvarsi@broadpark.no, post@asiaonline.no
Booking through website or service center must be made up to 72 hours before the departure the payment method is limited to payment by credit card only. We reserve the right to apply any rule to screen the fraudulent cards.
Booking at airport ticket office in Don Mueang and Krabi, the payment methods are credit card and cash. In case travel in the soonest flight : you must make the booking before the check-in counter of the departure.
Cancellation of Onward Reservation and Service Charge
Please be advised that if you do not show up for any flight without advising us in advance, we may cancel your return or onward reservation.
A service charge may be payable by a passenger who:
- fails to arrive at Carrier’s check-in-location at the airport or other point of departure by the time fixed by Carrier (or if no time fixed, sufficiently in advance of flight departure to permit completion of government formalities and departure procedures) and therefore, does not use space for which a reservation has been made for him, or
- appear improperly documented and, therefore, not ready to travel, and as a consequence thereof does not use space for which a reservation has been made for him, or
- cancels his reservation later than the time limit for cancellation prescribed by Carrier. The service charge shall not be payable if, due to a flight delay or cancellation, or omission of a scheduled stop, or failure to provide space, the passenger cancels his reservation or, for one of the aforementioned reasons, fails to arrive in time for departure.
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